Our jewelry specialists are happy to answer your questions about this product.
Let's clarify it with an example:
Original Purchase: You bought two products for $1000 with a 21% discount, so you paid $790 in total. Each product's original price was $500, and after the discount, you paid $395 for each.
If you return one item, you won't get the discount back on that item. Instead, your refund will be based on the original price minus the current discount.
Calculation for Return: Let's say the current discount is 15%. Your refund will be the original price minus the current discount.
So, if you return one item:
Refund = Original Price - (Original Price * Current Discount)
Refund = $500 - ($500 * 0.15) = $425.
After the discount deduction amount will be $425. Considering the total amount you paid for both products $790, your net refund will be $365.
We offer Free Shipping via UPS and the package will be delivered to you within a span of 10-14 business days, keeping in mind there are no delays from UPS services.
You can track your order online.
All the packages are insured on their invoice value.
Request a cancellation within 24 hours of purchase.
We have committed ourselves to make it convenient and a pleasant shopping experience for you!
Enjoy Free shipping services with each Rosec Jewels’ purchase!
All of our orders are dispatched through UPS Express. To make your Rosec Jewels purchase special we keep our shipping process transparent. As soon as, the shipment is dispatched, an e-mail confirming the same is sent to the customer along with the shipment-tracking information. This way, customers can stay updated with their order in transit.
Please Note - We proceed with the shipment of your order once it has been gone through the process for quality control. This helps us to ensure best quality in gemstone jewelry for our customers.
Once we have received the order confirmation, it usually takes 7 business days to dispatch the shipments via UPS Express. Once the product has been shipped, it takes around 4-5 business days to deliver it to your doorstep.
Please note - Although, we try to make our deliveries as fast as possible, any delay arising is completely circumstantial. And since our deliveries are made through third party services, any unexpected delay in delivery will be resolved jointly by Rosec Jewels’ Customer Care, UPS Express Assistance and the customer.
For additional protection to your shipment, Rosec Jewels always make it sure:
Sales Tax & Other Charges - All your shipments are prepaid for any additional tax and handling charges.
Packaging Details - All of our items are delivered in our signature Rosec Jewels Gift box. However, for an added layer of protection we make use of distinguished packaging material for all the packages.
Shipping Address Changes - In case of wrong address or any related changes, the same should be informed to us within 24 hours of order placement. You can write to us or call us to raise a request for address change. However, it should be noted that once your product is shipped, the address change request cannot be made. Although, we would be obliged to get your issue sorted to the best of our abilities should such address related issue were to arise.
All of our deliveries are scheduled as per the operations of UPS Express services on any particular day. Fortunately, our delivery partner allows delivery of commercial packages from Mon-Sat. That gives us an extra day of week to schedule your shipments.
In case of National or Festive Holidays, the below-mentioned are the days on which the delivery service remains ineffective-
If you still have got any of your queries unanswered, we are happy to assist you. Contact our experts available to help you 24/7.
Can’t chat with us during those hours? We’ll respond to you via email info@rosecjewels.com within a day.
Call: (+1) 318 479 0290
Email: info@rosecjewels.com
Location:
64 W 48th ST STE 1406 New York, NY 10036
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